Terms of service
Terms of Service
Overview
By purchasing and using our products, you agree to the following Terms of Service. Please read these terms carefully before using any products purchased from our store.
These terms apply to all visitors, customers, and users of our products and website.
Products & Intended Use
Our products are designed for personal wellness, sleep support, breathing assistance, and grooming purposes only.
Products include:
- Mouth Tape
- Nasal Strips
- Precision Ear & Nose Trimmer
All products must be used strictly according to their intended purpose and instructions.
Health & Safety Disclaimer
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
If you have any medical concerns, breathing difficulties, sleep disorders, skin sensitivities, or underlying health conditions, consult a qualified healthcare professional before use.
Mouth Tape Safety
Do not use mouth tape if you:
- Have difficulty breathing through your nose
- Suffer from severe nasal congestion
- Have certain respiratory or sleep conditions unless approved by a medical professional
- Feel uncomfortable or unsafe while using the product
Discontinue use immediately if irritation, discomfort, or breathing difficulties occur.
Nasal Strip Safety
Nasal strips are intended for external use only. Avoid applying to damaged, irritated, or sunburned skin.
Discontinue use if redness, irritation, or discomfort develops.
Precision Ear & Nose Trimmer Safety
Use the trimmer carefully and only for grooming purposes. Do not insert deeply into the nose or ears. Keep away from water while charging and store safely when not in use.
Orders & Payments
All orders are subject to availability and confirmation of payment.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities purchased
- Update pricing without prior notice
- Discontinue products at any time
Customers are responsible for providing accurate shipping and billing information.
Shipping & Delivery
Delivery times are estimates and may vary depending on location, courier delays, customs processing, or unforeseen circumstances.
We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Incorrect shipping information provided by the customer
- Natural events or disruptions beyond our control
Risk of loss transfers to the customer once the order has been shipped.
Refunds & Returns
Please refer to our Refund & Return Policy for complete details.
For hygiene and safety reasons:
- Mouth Tape and Nasal Strips are non-returnable and non-refundable
- Returns for the Precision Ear & Nose Trimmer are only accepted if the item is unused, in original packaging, and meets return requirements
We reserve the right to deny returns that do not comply with our policy.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
- Any indirect, incidental, or consequential damages
- Injuries or reactions caused by misuse of products
- Losses resulting from improper use, modification, or unauthorized handling of products
- Allergic reactions or sensitivities related to adhesives or materials
Customers use all products at their own discretion and responsibility.
Intellectual Property
All content, branding, product descriptions, images, logos, and materials associated with our store remain our intellectual property and may not be copied, reproduced, or distributed without written permission.
Privacy
Customer information is handled responsibly and used only for order processing, communication, and service-related purposes.
We do not sell customer personal information to third parties.
Changes to Terms
We reserve the right to modify or update these Terms of Service at any time without prior notice.
Continued use of our products or website after updates constitutes acceptance of the revised terms.
Contact
For questions regarding these Terms of Service, refunds, or product support, please contact: AirNexaCS@gmail.com