Terms of service

Terms of Service

Overview

By purchasing and using our products, you agree to the following Terms of Service. Please read these terms carefully before using any products purchased from our store.

These terms apply to all visitors, customers, and users of our products and website.


Products & Intended Use

Our products are designed for personal wellness, sleep support, breathing assistance, and grooming purposes only.

Products include:

  • Mouth Tape
  • Nasal Strips
  • Precision Ear & Nose Trimmer

All products must be used strictly according to their intended purpose and instructions.


Health & Safety Disclaimer

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

If you have any medical concerns, breathing difficulties, sleep disorders, skin sensitivities, or underlying health conditions, consult a qualified healthcare professional before use.

Mouth Tape Safety

Do not use mouth tape if you:

  • Have difficulty breathing through your nose
  • Suffer from severe nasal congestion
  • Have certain respiratory or sleep conditions unless approved by a medical professional
  • Feel uncomfortable or unsafe while using the product

Discontinue use immediately if irritation, discomfort, or breathing difficulties occur.

Nasal Strip Safety

Nasal strips are intended for external use only. Avoid applying to damaged, irritated, or sunburned skin.

Discontinue use if redness, irritation, or discomfort develops.

Precision Ear & Nose Trimmer Safety

Use the trimmer carefully and only for grooming purposes. Do not insert deeply into the nose or ears. Keep away from water while charging and store safely when not in use.


Orders & Payments

All orders are subject to availability and confirmation of payment.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Update pricing without prior notice
  • Discontinue products at any time

Customers are responsible for providing accurate shipping and billing information.


Shipping & Delivery

Delivery times are estimates and may vary depending on location, courier delays, customs processing, or unforeseen circumstances.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Incorrect shipping information provided by the customer
  • Natural events or disruptions beyond our control

Risk of loss transfers to the customer once the order has been shipped.


Refunds & Returns

Please refer to our Refund & Return Policy for complete details.

For hygiene and safety reasons:

  • Mouth Tape and Nasal Strips are non-returnable and non-refundable
  • Returns for the Precision Ear & Nose Trimmer are only accepted if the item is unused, in original packaging, and meets return requirements

We reserve the right to deny returns that do not comply with our policy.


Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Injuries or reactions caused by misuse of products
  • Losses resulting from improper use, modification, or unauthorized handling of products
  • Allergic reactions or sensitivities related to adhesives or materials

Customers use all products at their own discretion and responsibility.


Intellectual Property

All content, branding, product descriptions, images, logos, and materials associated with our store remain our intellectual property and may not be copied, reproduced, or distributed without written permission.


Privacy

Customer information is handled responsibly and used only for order processing, communication, and service-related purposes.

We do not sell customer personal information to third parties.


Changes to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice.

Continued use of our products or website after updates constitutes acceptance of the revised terms.


Contact

For questions regarding these Terms of Service, refunds, or product support, please contact: AirNexaCS@gmail.com