Contact information

Contact Us

If you have any questions about your order, shipping, returns, or product support, please contact us using the details below.


Customer Support Information

Store Name:
AirNexa

Email Address:
AirNexaCS@gmail.com

Business Hours:
Monday – Friday: [Hours]
Saturday: [Hours]
Sunday & Public Holidays: Closed


Order Support

When contacting us regarding an order, please include:

  • Your full name
  • Order number
  • Product name
  • A brief description of your issue or question

This helps us assist you faster.


Response Time

We aim to respond to all customer inquiries within:

  • 24–48 business hours for emails
  • Same day or within a few hours for WhatsApp/business chat (during operating hours)